About Care at Home Services

Care at Home Services (South East) Ltd was formed in 1993, as a privately owned, independent family company supplying care at home within the local areas of Bexhill, Hastings and St Leonard’s.

Over the years, further offices have been added across East Sussex and Kent, and the company is now one of the leading providers of care to service users funded by East Sussex and Kent County Councils, as well as having a very substantial private client base core.

Today, our six local offices and four extra care settings employ more than 500 people who look after over 1800 adults in need of care at home, living throughout Sussex and Kent.

Although the business has grown substantially, its founding principle remains the same since inception: – to provide the best possible standards of care so that those who want to, can remain living independent lives in the comfort and security of their own homes.

Expansion over the decades has also encompassed diversification. We now provide a huge range of Care at Home Services: a Hospital Admission Prevention Service and Discharge Support Service; Complex Care; End of Life Care; Live-in care services; 24 hour management and care at home provision for Extra Care schemes.

Our founder, Deborah McDowell, remains Chief Executive Office of the Care at Home Group of companies.

Meet The Team

Deborah McDowell, BSc (Econ), ACA

Managing Director

Deborah has been the Managing Director in this established family business since 1993 and is the Chief Executive Officer of the Care at Home Group of companies.

Deborah oversees all branches in conjunction with the Operations Director. Having been involved in the care business for over twenty years, Deborah was recently credited to the Home Care Power List demonstrating her commitment to the field.

Dan McDowell, LL.B, M.Phil, Dip.Law

Director, Commercial, Legal & Compliance

Dan is the CQC ‘Nominated Individual’ for the organisation and the Director dealing with all CQC and regulatory compliance, employment and legal issues amongst other matters.

A former Army Officer and a practising Barrister, he has substantial management and personnel experience in addition to his legal knowledge. He has been an active Director in the business since 2001.

Nicola Leroy

Director, Operations

Nicola joined the company and the Board of Directors in August 2011, in the newly created role of Operations Director responsible for the day to day running of the branches.

Prior to joining Care at Home Services, Nicola spent 3 years heading up the operations function of a company specialising in providing live-in care for clients with high-level spinal cord injury and acquired brain injuries where she was the Nominated Individual. Nicola has also worked for Leonard Cheshire Homes.

Before joining the care industry Nicola worked for many years in the financial markets both in London and abroad. Nicola obtained dual degrees in Business and Psychology from the University of Maryland and a post-graduate Leadership Diploma from the University of Michigan Business School.

Jane Page, MCIPD

Director, Human Resources

Originally from a client support and training background, Jane qualified as an HR professional in 2004 and moved into the care industry working for a specialist provider of live-in care to people with high-level spinal cord injuries and other neurological conditions.

Jane has extensive experience of recruiting, training, developing and managing people working within the care sector and joined Care at Home Services in December 2013 as our Director of Human Resources.

Her main focus is to ensure that Care at Home Services has the HR strategy and structure in place to recruit, train, develop and retain the best care staff available to support us to grow and develop while continuing to deliver the highest quality of care possible.

Gareth Taylor, ACA

Group Finance Director

Gareth joined the Group and Board of Directors as Group Finance Director in October 2020 following the acquisition of Westminster Homecare.

Gareth, a qualified Chartered Accountant, brings with him over 20 years of experience in finance and Mergers and Acquisition both within large advisory businesses (Barings, Merrill Lynch, Deloitte and Investec) and large UK listed businesses (National Express plc and Interserve plc).

Gareth’s main responsibilities within the Group are the management of the day to day operations of the finance function, banking relationships and external financial reporting requirements.

Areas Care at Home Services Serves

Make an Appointment for a Care Assessment

Drop us a line by using the form below or call us on 01424 848 088 to discuss your care needs or email us at enquiries@careathomeservices.co.uk.